Privacy and Cookies Policy

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Last updated: 30 July 2026

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1. About this policy

Nulogic respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, store and protect personal information when you visit our website or contact us through our online enquiry form.

Nulogic provides information about alternative educational provision. Our website is intended to provide general information about our organisation and services.

For the purposes of UK data protection law, the controller of your personal information is:

Nulogic
[Legal business name, if different]
[Business or registered address]
Email: [privacy or general contact email]
Telephone: [telephone number, if applicable]
 

2. Information we collect

When you submit an enquiry through our website, we may collect:

• your name;

• your email address;

• your telephone number, where provided;

• the organisation you represent, where applicable;

• the information contained in your message; and

• any other information you choose to provide.

Our website enquiry form is intended for general enquiries only. Please do not use it to submit pupil records, referral documents, detailed safeguarding information, medical information or other sensitive personal information.

We may also receive limited technical information needed to operate and secure the website, such as your IP address, browser type, device information and website security logs.
 

3. How we use your information

We use personal information submitted through the website to:

• receive, review and respond to your enquiry;

• provide information about Nulogic and our services;

• communicate with you about your enquiry;

• keep an appropriate record of our correspondence;

• maintain the security and proper operation of our website; and

• establish, exercise or defend legal rights where necessary.

We will not use information submitted through the enquiry form to send unrelated marketing communications unless we have obtained any consent required by law.

 

4. Our lawful bases

Under UK data protection law, we must have a lawful basis for using personal information.

We normally rely on our legitimate interests to receive and respond to general enquiries, communicate with people interested in our organisation and maintain appropriate business records. We consider that these activities are reasonably expected and have a limited effect on your privacy.

Where you ask us to take steps before entering into a contract, such as discussing a potential service, we may process your information because it is necessary to take those steps at your request.

We may also process information where necessary to comply with a legal obligation or to establish, exercise or defend legal claims.

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5. Sensitive and pupil information

Nulogic does not ask users to submit pupil data through this website.

Please do not include information about an identifiable child or young person in the general enquiry form beyond what is necessary to make initial contact. In particular, please do not submit details concerning health, disabilities, special educational needs, ethnicity, safeguarding matters or other sensitive circumstances.

Where an enquiry indicates that a more detailed discussion is required, we will provide an appropriate and secure method of communication and any additional privacy information that applies.

If sensitive or pupil information is submitted to us unexpectedly, we will handle it carefully, restrict access to it and delete it when it is not necessary for us to retain it.

 

6. Who we share information with

We may share personal information with trusted service providers that help us operate our website and communications, including:

• our website hosting provider;

• our website developer or technical support provider;

• our email provider;

• our contact-form provider, where separate from our website host; and

• professional advisers, regulators or public authorities where disclosure is necessary or required by law.

These organisations may process information only for the relevant service or purpose and must protect it appropriately.

We do not sell personal information.

Website host: [name of hosting provider]
Email provider: [name of email provider]
Form provider: [name, or state “the form is hosted directly on our website”]

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7. International transfers

Some technology providers may store or access personal information outside the United Kingdom.

Where this happens, we will take appropriate steps to ensure the information receives a level of protection required by UK data protection law. These steps may include using an adequacy regulation or approved contractual safeguards.

[Delete this section only if you have confirmed that none of your providers transfers or accesses personal information outside the UK.]

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8. How long we keep information

We normally retain general website enquiries and related correspondence for up to 12 months after the enquiry has been resolved.

We may retain information for a longer period where:

• an enquiry develops into an ongoing business relationship;

• we are required to retain it by law;

• it is relevant to a complaint, dispute or legal claim; or

• there is another documented and lawful reason for keeping it.

When information is no longer required, we will securely delete or anonymise it.

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9. How we protect information

We use appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

These measures may include access controls, secure accounts, software updates, encrypted website connections and restricted access to enquiry information.

No internet transmission or electronic storage system is completely secure. You should therefore avoid sending sensitive or confidential information through the general enquiry form.

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10. Your data-protection rights

Depending on the circumstances, you may have the right to:

• ask for access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your information;

• ask us to restrict how we use your information;

• object to processing based on legitimate interests;

• receive certain information in a portable format; and

• withdraw consent where we rely on consent.

These rights are not absolute and may not apply in every situation.

To exercise a right, contact us at:

Email: [privacy email address]
Address: [postal address]

We may need to ask for information to confirm your identity before responding.

11. Complaints

Please contact us first if you have concerns about how we use your personal information. We will try to resolve the matter.

You also have the right to complain to the UK Information Commissioner’s Office, the independent regulator for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Further information is available on the Information Commissioner’s Office website.

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12. Cookies

Cookies are small text files stored on your device when you visit a website. Similar technologies may also store or access information on your device.

Strictly necessary cookies

Our website may use strictly necessary cookies that are essential for functions such as:

• website security;

• network management;

• preventing malicious activity;

• maintaining basic website functionality; or

• remembering privacy choices.

These cookies do not require consent where they are genuinely necessary for the service requested by the user.

Analytics, advertising and other optional cookies

Nulogic does not currently use analytics, advertising or behavioural-tracking cookies.

[Confirm this by checking the website, including any embedded videos, maps, social-media content, CAPTCHA tools, chat widgets and third-party fonts.]

Should we introduce optional cookies in the future, we will update this policy and provide an appropriate consent tool before placing or accessing those cookies, unless a legal exception applies.

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Cookie list

The following table should be updated using the results of a cookie scan:

CookieProviderPurposeDurationCategory

[cookie name][provider][purpose][duration]Strictly necessary

If a scan confirms that the website places no cookies, replace the table with:

 

Our website does not currently place cookies on your device. We periodically review the technologies used by the website and will update this policy if that changes.

Managing cookies

You can use your browser settings to delete or block cookies. Blocking strictly necessary cookies may affect how some parts of the website function.

Where a cookie preference tool is available on our website, you can use it to review or change your choices.

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13. Third-party websites

Our website may contain links to websites operated by other organisations. We are not responsible for their privacy practices. You should read the privacy information provided by those organisations before giving them personal information.

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14. Changes to this policy

We may update this policy when our website, services or legal obligations change.

The latest version will be published on this page, and the “last updated” date at the top will be revised.

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15. Contact us

Questions about this policy or the way Nulogic handles personal information can be sent to:

Nulogic
Email: [privacy or general contact email]
Telephone: [telephone number]
Address: [business or registered address]